It seems that every time we turn around that we're blowing out all the limits - real or perceived that we had for PyCon 2012. This time, we've booked - and I mean booked the Hyatt - our primary venue hotel.
The good news is that we have all pending hotel requests, and are working with the Hilton Santa Clara (right next door) to get you the same rates as the ones we have at the Hyatt. We are working around the clock to get this set in place and to process all pending requests.
I sincerely apologize for this blip in operations - but we will have rooms for you, and we will continue to provide the absolute best customer service you have come to expect from us. If you have any issues, you can contact email@example.com or contact our excellent customer service team at firstname.lastname@example.org or by phone at 847-759-4277
Once again, I apologize - and don't worry - you'll all have rooms! Even if I have to build a hotel myself.
Jesse, Chair - PyCon 2012